For a smooth workflow in the laboratory and clinic.
The RADIM service offers you three different contracts – just find the one that suits you.
Our specially trained staff are located under the central phone number +49 (0)761 4581-142 from Monday to Thursday, 8 am to 5 pm and Friday, 8 am to 2.30 pm,available for technical issues and user advice.
And if a service deployment on site is necessary, our service technician will visit you on the same day if possible, but at the latest – if called until 5 pm -on the next business day.
Telephone user support and technical information via the RADIM service hotline. You will be connected directly to a technician specializing in your devices.
Preventative device maintenance according to the manufacturers directive. RADIM ensures the timely execution of the maintenance.
All device repairs including travel and work time.
Priority processing your issue
All required spare parts included
ALLERgen spezifisches IgE
Eosinophil Cationic protein (ECP)
We are also happy to answer your questions or accept your non-binding order 24 hours and 7 days a week via the form below. We will accept the order immediately and get back to you.
Our efficient team is able to identify any type of technical or user-specific problem and solve them directly on site if necessary.